Customer Service & Retention AI
PowerReviews
PowerReviews is a ratings, reviews, and UGC platform for brands and retailers that need to collect, moderate, and distribute customer proof across product pages and retail networks. It is built around the commerce ratings-and-reviews workflow rather than general survey analysis.
- Platforms
- Shopify · Custom API
Official videoThe North Face: Why Better Reviews Are ImportantClick to play · PowerReviews
Buying view: It is built around the commerce ratings-and-reviews workflow rather than general survey analysis. Review authenticity, moderation, collection permissions, syndication, and content display require clear brand governance.
Capabilities
PowerReviews helps brands and retailers request ratings, reviews, questions, photos, and videos, apply moderation and authenticity controls, publish approved content, and syndicate eligible reviews across a retail network. Its biggest advantage is distribution between brands and major retailers: one review program can collect customer evidence and extend approved content beyond the brand's own product page.
What problem it addresses
Brands and retailers need to collect, moderate, display, and syndicate ratings, reviews, and customer media at commerce scale.
How people use it
Ratings and review collection. User-generated content for product experiences. Commerce-oriented review workflow.
A verified interaction starts a content request, the customer submits feedback or media, moderation checks it, approved content is published, and eligible records are syndicated.
What each module does and its role
Ratings and reviews
PowerReviews requests and collects ratings, written reviews, questions and answers, photos, and videos from eligible customers. Brands use the resulting content to help shoppers evaluate products and to identify recurring product or service issues.
User-generated content
User-generated content about product experiences. Teams use it to create or distribute customer-facing content in subsequent campaigns or publishing workflows.
Review operations
The operating layer manages request programs, identity and authenticity signals, moderation, responses, reporting, and publishing rules. It gives brand and retail teams a controlled path from raw submission to approved public content.
Retail syndication
Eligible approved reviews can be distributed between participating brand and retailer product pages through the PowerReviews network. Product matching, destination participation, moderation, and program terms determine where content can appear; syndication is not automatic distribution to every retailer.
Commercial plans
This table reflects the current public pricing surface checked on 2026-09-03. Each row keeps the plan's documented allowances, capabilities and separately priced add-ons together so the tiers can be compared without treating the headline price as the whole offer.
PowerReviews commercial package
| Product or sales surface | Scope | Public price and status |
|---|---|---|
| Ratings, Reviews and UGC platform | For brands and retailers purchasing a contracted program covering reviews, UGC, and syndication. Included plan entitlements
| Contact sales |
Comparable tools: price and workflow
| Tool | Workflow difference | Official public price reference |
|---|---|---|
| Yotpo Reviews AI | Product reviews and customer proof are the main levers for improving confidence in product pages and encouraging repeat purchases. Compare collection rules, display control, migration, integrations, and the ongoing work required to moderate and respond. | $89/month |
| Judge.me | Product reviews and customer proof are the main levers for improving confidence in product pages and encouraging repeat purchases. Compare collection rules, display control, migration, integrations, and the ongoing work required to moderate and respond. | Contact sales |
| Stamped | Product reviews and customer proof are the main levers for improving confidence in product pages and encouraging repeat purchases. Compare collection rules, display control, migration, integrations, and the ongoing work required to moderate and respond. | Contact sales |
| Okendo | Product reviews and customer proof are the main levers for improving confidence in product pages and encouraging repeat purchases. Compare collection rules, display control, migration, integrations, and the ongoing work required to moderate and respond. | See official pricing |
| Loox | Photo and video customer proof, social presentation, and referral activity matter alongside written reviews. Check content rights, moderation, storage, display performance, and which features require higher plans. | From $14.99/month |
Frequently asked questions
How does PowerReviews fit into an ecommerce workflow?
Brands and retailers request customer content, manage moderation, publish approved ratings and media, and syndicate eligible material across retail destinations.
How is PowerReviews priced?
The public pricing shown here is: Custom plan — Contact sales.
What is the main PowerReviews boundary to check?
Review authenticity, moderation, collection permissions, syndication, and content display require clear brand governance.
Sources
Content checked: