Customer Service & Retention AI

Judge.me

Judge.me is a Shopify reviews and UGC platform for ecommerce teams that need to collect, moderate, and display customer feedback and media as evidence for purchase decisions on product pages. It focuses on collecting and displaying product reviews, keeping purchase-decision evidence close to the product page rather than in a generic survey tool.

Platforms
Shopify
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Judge.me official product page or product image
Official product-page image source

Buying view: It focuses on collecting and displaying product reviews, keeping purchase-decision evidence close to the product page rather than in a generic survey tool. Review requests, incentives, moderation, syndicated content, and displayed claims all require policy control; do not publish or suppress reviews outside the store’s documented review policy.

Capabilities

Judge.me requests product reviews after fulfilment, collects text, photo, and video submissions, gives the merchant moderation and publishing controls, and displays approved proof in storefront widgets. Its biggest advantage is a focused Shopify review loop at an accessible price: collection, verification signals, management, widgets, and review reuse work together without requiring a broader loyalty suite.

What problem it addresses

Shopify stores need to collect, manage, and display product reviews and social proof inside a repeatable post-purchase workflow.

How people use it

Product-review collection for ecommerce orders. Review display on product pages. Operational workflows for requesting customer feedback.

Collect and publish a review

A fulfilled order schedules a request, the customer submits feedback, the merchant reviews it under the publishing settings, and approved content appears in store widgets.

Collect and publish a reviewA fulfilled order schedules a request, the customer submits feedback, the merchant reviews it under the publishing settings, and approved content appears in store widgets.Fulfilled orderSend review requestCustomer submitsreviewVerify and moderatePublish in widgetsCollect and publish a reviewA fulfilled order schedules a request, the customer submits feedback, the merchant reviews it under the publishing settings, and approved content appears in store widgets.Fulfilled orderSend review requestCustomer submits reviewVerify and moderatePublish in widgets

What each module does and its role

Review collection

Product-review collection for ecommerce orders. Teams use the resulting information to inform subsequent purchasing, allocation, production, or fulfillment decisions.

Product-page display

Review Widget, Preview Badge, and other supported storefront placements show approved ratings, written feedback, photos, and videos close to the point of purchase. Merchants control layout and publishing settings so the evidence appears on the relevant product or store surface.

Review operations

The reviews dashboard lets staff search, filter, reply to, curate, publish, hide, and organize submitted reviews. Verification and moderation controls help the team distinguish order-linked evidence and decide what appears publicly without deleting the underlying review record.

Social proof

Approved reviews can be reused in widgets and supported sharing or marketing surfaces to show prospective shoppers how previous customers experienced a product. The merchant chooses the evidence and placement; the feature does not turn every submitted comment into an automatic endorsement.

Commercial plans

This table reflects the current public pricing page checked on 2026-09-03. Each row keeps the plan's documented allowances, capabilities, and separately priced add-ons together so the tiers can be compared without treating the headline price as the whole offer.

Judge.me public plans

Product or sales surfaceScopePublic price and status
Free

For new or smaller stores collecting unlimited reviews with core displays.

Included plan entitlements
  • Unlimited product and store reviews
  • Unlimited photo and video reviews
  • Google Rich Snippets
  • Review, rating and carousel displays
  • 24/7 chat and email support
  • SOC 2 Type 2 and ISO 27001 controls
$0/month
Awesome

For brands adding AI, syndication, referrals and full customization.

Included plan entitlements
  • Everything in Free
  • AI snippets, summaries and responses
  • Social media and Google Shopping
  • Referrals and coupons
  • All integrations
  • Full customization
$15/month

Comparable tools: price and workflow

ToolWorkflow differenceOfficial public price reference
Yotpo Reviews AI

Product reviews and customer social proof are key levers for improving product-page confidence and repeat purchases. Compare collection rules, display control, migration, integrations, and the ongoing work required to moderate and respond.

$89/month
Stamped

Product reviews and customer proof are key levers for increasing customer confidence on product pages and encouraging repeat purchases. Compare collection rules, display control, migration, integrations, and the ongoing work required to moderate and respond.

Contact sales
Okendo

Product reviews and customer proof are key levers for increasing customer confidence on product pages and encouraging repeat purchases. Compare collection rules, display control, migration, integrations, and the ongoing work required to moderate and respond.

See official pricing
Loox

Photo and video customer proof, social presentation, and referral activity matter alongside written reviews. Check content rights, moderation, storage, display performance, and which features require higher-tier plans.

From $14.99/month
PowerReviews

Product reviews and customer proof are the main levers for increasing customer confidence on product pages and encouraging repeat purchases. Compare collection rules, display control, migration, integrations, and the ongoing work required to moderate and respond.

Contact sales

Frequently asked questions

How does Judge.me fit into an ecommerce workflow?

The store sends review requests after purchase, moderates and manages submissions, and displays approved text, photo, or video reviews on product and storefront pages.

How is Judge.me priced?

The public pricing listed here is: Custom plan — contact sales.

What is the main Judge.me boundary to check?

Review requests, incentives, moderation, syndicated content, and displayed claims all require policy control; publish or suppress reviews only as permitted by the store’s documented review policy.

Native connections

KlaviyoJudge.me review activity → Klaviyo messages

Use the Judge.me integration to send review requests and reminders through Klaviyo email notifications.

Judge.me integrations directory
MailchimpJudge.me review activity → Mailchimp automations

Sync review activity into Mailchimp so merchants can build email automations from review events.

Judge.me integrations directory
OmnisendNew Judge.me reviews → Omnisend contact fields

Send each new Shopify review's title, body, rating, and product name to Omnisend for segmentation, automation, and campaign personalisation; old and imported reviews do not sync.

Omnisend: Integrate Judge.me
WeglotWeglot storefront language → translated Judge.me widgets

Translate the storefront and Judge.me review widgets with Weglot so review surfaces follow the shopper's language.

Judge.me integrations directory
RebuyJudge.me ratings and reviews → Rebuy upsell surfaces

Show Judge.me social proof alongside Rebuy product upsells to support purchase decisions within recommendation surfaces.

Judge.me integrations directory
GorgiasJudge.me feedback → Gorgias tickets

Use Gorgias tickets to surface and respond to customer feedback captured through Judge.me.

Judge.me integrations directory

Sources

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