Supply Chain & Fulfillment AI

Cin7: inventory and order management

Cin7 manages inventory, purchasing and orders for ecommerce teams that have outgrown spreadsheets. It connects sales channels with stock and fulfillment records, so teams can track what is available and what needs to ship.

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Buying view: Cin7 fits a team that needs the stock record to drive both order fulfillment and supplier purchasing. Core distinguishes stock already committed to sales from stock still due from suppliers, then records the shipment or receipt that changes the balance. If the operation also needs retailer EDI or routing across Omni branches, those workflows belong in the Core-versus-Omni comparison, alongside the exact store connections.

Cin7 features and workflows

Cin7 gives inventory, sales and purchasing staff a shared record of what is in stock, already allocated to orders or still on order from suppliers. In Core, an incoming sale moves through stock allocation, picking, packing and shipment; low-stock items can become purchase orders, and receiving the goods updates inventory. The Shopify connection can publish Core’s available quantities back to mapped store locations. Core and Omni have separate connection settings: Omni’s supported branch-routing and retailer EDI workflows must be configured within Omni.

Cin7 use cases

A sale on one channel can use stock that another channel still shows as available, while an expected supplier delivery has not yet reached the warehouse. Cin7 keeps sales commitments, incoming purchases and physical stock in separate records so staff can decide what can ship now and what needs replenishment.

How Cin7 works

Core provides sales records with quote, order, invoice and pick–pack–ship stages, purchase records with receipts and supplier invoices, and stock lookup by location or bin. Staff can open an order to see its fulfillment stage or scan a SKU in WMS to see available and allocated quantities. Omni has a separate workspace and connector configuration; for example, its Square integration can assign orders by shipping address and method, then split shortages to configured backup branches.

Fulfill a sales order for stock items

In Cin7 Core, the operator confirms the sales order’s fulfillment location and checks stock before picking, packing and shipping. If stock is short, Split Order allows the available quantity to ship and creates a separate order for the remainder. Backorder instead waits until the full quantity is available. Shipping records the goods movement; invoicing records the sale.

Shipping-zone rules can prefill the Core fulfillment location, and the operator can change it on the order. Picking reserves items; the stock balance falls when shipment is recorded. A backorder can create a purchase order for missing items when their suppliers are assigned. Service-only sales skip picking, packing and shipping because they do not move physical stock.

Fulfill a sales order for stock itemsIn Cin7 Core, the operator confirms the sales order’s fulfillment location and checks stock before picking, packing and shipping. If stock is short, Split Order allows the available quantity to ship and creates a separate order for the remainder. Backorder instead waits until the full quantity is available. Shipping records the goods movement; invoicing records the sale. Shipping-zone rules can prefill the Core fulfillment location, and the operator can change it on the order. Picking reserves items; the stock balance falls when shipment is recorded. A backorder can create a purchase order for missing items when their suppliers are assigned. Service-only sales skip picking, packing and shipping because they do not move physical stock.NoYesBackorderSplit: ship availablepartStartSales orderConfirm fulfillment locationFull quantityavailable?How to handleshortage?Backorder: wait for full quantityPick and pack the order ready forfulfillmentRecord shipmentShipment and sales recordsEndFulfill a sales order for stock itemsIn Cin7 Core, the operator confirms the sales order’s fulfillment location and checks stock before picking, packing and shipping. If stock is short, Split Order allows the available quantity to ship and creates a separate order for the remainder. Backorder instead waits until the full quantity is available. Shipping records the goods movement; invoicing records the sale. Shipping-zone rules can prefill the Core fulfillment location, and the operator can change it on the order. Picking reserves items; the stock balance falls when shipment is recorded. A backorder can create a purchase order for missing items when their suppliers are assigned. Service-only sales skip picking, packing and shipping because they do not move physical stock.NoYesBackorderSplit: shipavailable partStartSales orderConfirm fulfillment locationFull quantityavailable?How to handleshortage?Backorder: wait for fullquantityPick and pack the order readyfor fulfillmentRecord shipmentShipment and sales recordsEnd
Turn low-stock needs into received goods

The merchant sets reorder points for stock items in Cin7 Core. When stock falls below those levels, Reorder helps prepare a purchase order. The operator reviews the supplier and quantities, issues the order, then records the goods received and the supplier invoice. Advanced purchases support deliveries and invoices split across multiple records.

Reorder generates a purchase order for the selected products; the buyer checks it and authorizes it before printing or emailing it to the supplier. When deliveries arrive in batches, an Advanced purchase records each receipt and the quantity still due. Supplier invoices can cover the whole order or separate deliveries, so receipt and invoicing progress remain visible independently.

Turn low-stock needs into received goodsThe merchant sets reorder points for stock items in Cin7 Core. When stock falls below those levels, Reorder helps prepare a purchase order. The operator reviews the supplier and quantities, issues the order, then records the goods received and the supplier invoice. Advanced purchases support deliveries and invoices split across multiple records. Reorder generates a purchase order for the selected products; the buyer checks it and authorizes it before printing or emailing it to the supplier. When deliveries arrive in batches, an Advanced purchase records each receipt and the quantity still due. Supplier invoices can cover the whole order or separate deliveries, so receipt and invoicing progress remain visible independently.StartLow-stock reorder needPrepare purchase orderReview and issue orderRecord received quantitiesRecord supplier invoiceReceived stock and purchase recordsEndTurn low-stock needs into received goodsThe merchant sets reorder points for stock items in Cin7 Core. When stock falls below those levels, Reorder helps prepare a purchase order. The operator reviews the supplier and quantities, issues the order, then records the goods received and the supplier invoice. Advanced purchases support deliveries and invoices split across multiple records. Reorder generates a purchase order for the selected products; the buyer checks it and authorizes it before printing or emailing it to the supplier. When deliveries arrive in batches, an Advanced purchase records each receipt and the quantity still due. Supplier invoices can cover the whole order or separate deliveries, so receipt and invoicing progress remain visible independently.StartLow-stock reorder needPrepare purchase orderReview and issue orderRecord received quantitiesRecord supplier invoiceReceived stock and purchaserecordsEnd

Cin7 pricing and plans

Estimated from published pricing rules

Cin7 subscription budget

EcomAgentTools comparison of Cin7 Core base subscription prices; not an official quote or a business-fit recommendation.

Move the slider to compare Core base monthly fees.

$600.00/month
Subscription scope
Cin7

Compare Cin7 Core base subscriptions with a monthly budget. All plans whose base price fits are listed; the amount shown below uses the highest-priced one as an example. Users, connections, order capacity and required modules still need to match the business.

Core base subscription prices are in USD, before tax, for new customers. Add-ons, extra capacity, third-party services, implementation, migration and extra training are excluded. Annual pricing and Cin7 Omni require a quote. A monthly price does not establish the contract term or cancellation conditions.

View official pricing details

Cin7 Core has three base subscriptions with different user, connection and annual sales-order allowances. Extra capacity can be purchased, so exceeding an allowance does not automatically require an upgrade. Cin7 Omni has a separate quote covering the required workflows, capacity and implementation.

Core vs Omni: choose by required business workflows
Buying requirementCin7 CoreCin7 Omni
Sales channels and warehouse workConnects ecommerce channels with inventory and orders. Each Shopify store needs an integration license. Advanced WMS is an add-on for Pro and included in Advanced.Supports multichannel operations with more configurable workflows. The quote needs to specify stores, warehouses and the required picking or routing process.
Retailer EDI and 3PL connectionsDocumented partner integration paths are available through SPS Commerce and Crossfire. Partner services, supported documents and connection charges need separate confirmation.Offers a process for an EDI team to set up retailer connections. Trading partners, document mapping, compliance testing and ongoing fees need confirmation in the implementation scope.
Assembly and productionBasic assembly is included. MRP is included in Pro and Advanced; Advanced Production Manufacturing is a separate add-on for those two plans.Documentation describes production and contract-manufacturing workflows. The Core module names and inclusion rules do not establish Omni's capabilities; the proposed production process needs a demonstration.
Multiple companies and tailored workflowsSeparate companies have separate account IDs. Access to multiple organizations does not establish that one subscription covers them all.Offers multi-entity and more configurable workflows. Intercompany stock, price lists and reporting need a scoped demonstration; full financial consolidation should not be assumed.
Add capacity, upgrade, or request a quote?
Users, connections or orders above the included allowance

Core capacity can be expanded. Extra users come in packs of three; six users do not automatically require Pro. Compare a written add-on quote with the next plan's base fee and included capacity.

A required warehouse or production module

For Advanced WMS, compare Pro plus the add-on with Advanced's included access. Advanced Production Manufacturing costs extra on both. Unlimited inventory locations do not mean unlimited advanced warehouse licenses.

The complete purchase cost

The quote needs to itemize required modules, extra capacity, third-party fees, migration and training. It also needs to confirm the annual payment amount, contract term, cancellation conditions and how orders count toward the allowance.

Official pricing and plan allowances ↗Official Core and Omni comparison ↗

Cin7 plan entitlements

This calculator covers only the published monthly base prices for Cin7 Core and each plan's included users, connections and annual order capacity. Cin7 publishes no reproducible dollar amount for its paid add-ons, so every add-on remains outside the total and is itemized below with its plan eligibility and price-access path.

Plan / add-onAllowances and feature entitlements
Standard

For the team managing daily stock, purchasing and fulfillment: maintain products and suppliers, raise purchase orders, receive stock, and pick and pack through Standard WMS for one warehouse. Includes 5 users, 2 app connections and 6,000 sales orders/year.

Included plan entitlements
  • Unlimited inventory locations
  • Xero or QuickBooks Online accounting integration
  • Product management
  • AI-generated product descriptions
  • Purchase order management
  • Product catalog below 100,000 SKUs
  • Standard WMS app for one warehouse
  • Barcode scanning
  • Order management
  • Contact and supplier management
  • Wholesale inventory management
  • Assembly/disassembly with serial tracking, additional units of measure and analysis
  • Kits and bundles
  • Bill of materials tracking
  • Batch and expiration tracking
  • Reporting and analytics
  • Cost of goods sold tracking
  • Multi-currency support
  • Access to Cin7 Capital financing; financing charges are separate
  • Access to Cin7 Pay; payment-processing charges are separate
  • 24/7 global support
  • Cin7 Help Center and Academy
  • Group, one-to-one and partner-led onboarding options are available; no setup price is included here
  • 5 included users
  • 2 included ecommerce/app connections
  • 6,000 sale orders/year
Pro

Adds Material Requirements Planning (MRP) to Standard’s inventory and order work. Planners compare sales demand with stock, incoming purchases and transfers, then review suggested purchase, transfer or assembly orders. Includes 10 users, 4 app connections and 24,000 sales orders/year.

Included plan entitlements
  • Includes the feature entitlements of Standard. Allowances, support and other terms are specific to this tier.
  • 24/7 global support
  • Cin7 Help Center and Academy
  • Group, one-to-one and partner-led onboarding options are available; no setup price is included here
  • 10 included users
  • 4 included ecommerce/app connections
  • 24,000 sale orders/year
  • Material Requirements Planning (MRP)
Advanced

For teams coordinating multiple warehouses and returns. Advanced WMS adds pick zones and checks that stock is picked in first-in, first-out or earliest-expiry order; return authorization handles refunds, repairs and replacements, while advanced automations send rule-based notifications and assign tasks. Includes 15 users, 6 app connections and 120,000 sales orders/year.

Included plan entitlements
  • Includes the feature entitlements of Pro. Allowances, support and other terms are specific to this tier.
  • 24/7 global support
  • Cin7 Help Center and Academy
  • Group, one-to-one and partner-led onboarding options are available; no setup price is included here
  • 15 included users
  • 6 included ecommerce/app connections
  • 120,000 sale orders/year
  • Advanced WMS for multiple warehouses, including kitting picks, time tracking, delivery scheduling and FIFO/FEFO
  • Return Merchandise Authorization: returns, refunds, repairs and replacements
  • Advanced automations
Omni

A separate inventory and order system for wholesale and multichannel teams. Retailer EDI setup includes connection configuration and compliance testing; branch-routing behavior depends on the selected connector. Custom pricing covers 8 users, 5 app connections and flexible sales-order volume.

Included plan entitlements
  • Unlimited inventory locations
  • Xero or QuickBooks Online accounting integration
  • Product management
  • AI-generated product descriptions
  • Purchase order management
  • Product catalog below 100,000 SKUs
  • Standard WMS app for one warehouse
  • Barcode scanning
  • Order management
  • Contact and supplier management
  • Wholesale inventory management
  • Assembly/disassembly with serial tracking, additional units of measure and analysis
  • Kits and bundles
  • Bill of materials tracking
  • Batch and expiration tracking
  • Reporting and analytics
  • Cost of goods sold tracking
  • Multi-currency support
  • Access to Cin7 Capital financing; financing charges are separate
  • Access to Cin7 Pay; payment-processing charges are separate
  • 24/7 global support
  • Cin7 Help Center and Academy
  • Group, one-to-one and partner-led onboarding options are available; no setup price is included here
  • 8 included users
  • 5 included ecommerce/app connections
  • Flexible sale-order capacity; no fixed public allowance
  • Advanced WMS, MRP, advanced production, RMA, Flex API and IDR are marked not applicable in the Omni comparison.

Cin7 optional add-ons

Cin7 sells these modules, channels, capacity upgrades and services separately from its Core base plans. Each card explains the work it adds, when it is worth discussing and which plan or quote condition to compare; items without a public amount remain outside the calculator total.

Optional add-on

ForesightAI

Uses sales history to forecast demand, flag inventory health and suggest purchase, transfer or assembly quantities. Its purchase-budget view also projects purchase-order costs, so it supports planning decisions beyond Cin7's normal stock records.

  • Buying test: confirm that you have at least six months of usable sales history, then ask how GMV is measured and which entities, locations and catalogs the quote covers.
  • Plan boundary: paid add-on on Standard, Pro, Advanced and Omni; priced by GMV.
  • Price: no public GMV bands or amount. Check My Subscription or ask Cin7; excluded from the calculator.
Optional add-on

B2B Portal

Creates a self-service wholesale storefront where approved customers can browse a selected catalog, place orders, check order status, download invoices and reorder. It is a separate buyer-facing sales channel, not just another internal user screen.

  • Buying test: count the separate brand, region or customer catalogs that need their own portal; each portal needs an add-on, and extra portal sites require Pro, Advanced or Omni.
  • Plan boundary: one paid portal is available on every plan; additional portal sites are limited to Pro, Advanced and Omni.
  • Price: no public amount. Eligible customers can check My Subscription; prospective buyers need a Cin7 quote. Excluded from the calculator.
Optional add-on

Point of Sale (POS)

Adds a browser-based retail register that shares products and stock with Cin7 Core. Store staff can process sales, exchanges and returns, look up stock, manage customers and gift cards, and send the resulting transactions back to the central inventory record.

  • Buying test: count the registers that must transact at the same time and the stores that need their own outlet setup; each register needs an add-on, while extra registers require Pro, Advanced or Omni.
  • Plan boundary: one paid register is available on every plan; additional registers are limited to Pro, Advanced and Omni.
  • Price: no public amount. Eligible customers can check My Subscription; prospective buyers need a Cin7 quote. Excluded from the calculator.
Optional add-on

API

Connects custom software to Cin7’s product, stock, purchase, sales and payment records. In Core API V2, a developer can read on-hand, allocated and available quantities by SKU and location, create sales, and write packing and shipment records as the order progresses. Packing and shipping calls must follow Core’s order-status rules. Core requires an Account ID and API application key; Omni uses its own API and credentials.

  • For Core EDI, partners such as SPS Commerce or Crossfire still need to map documents and test the retailer connection. API access alone does not complete an EDI setup. Omni follows its own EDI connection and compliance-testing process.
  • Plan boundary: paid add-on on all plans.
  • Price: no public amount. Eligible customers can check My Subscription; prospective buyers need a Cin7 quote. Excluded from the calculator.
Optional add-on

Flex API

Cin7 describes Flex API as the higher-volume API option with more flexibility and speed. Its public material does not disclose the throughput or limit difference from the standard API, so the extra capacity must be defined in the quote.

  • Buying test: ask Cin7 to state the standard and Flex API rate limits, burst limits and support terms against your expected peak order volume before paying for the upgrade.
  • Plan boundary: paid add-on on Pro and Advanced; unavailable on Standard and Omni.
  • Price: no public amount. Cin7 directs customers to Core Support; excluded from the calculator.
Optional add-on

Advanced WMS

For teams running multiple warehouses, it extends the included Standard WMS with mobile picking, packing, restocking and put-away, plus pick zones, FIFO/FEFO validation, delivery scheduling, kitting picks and time tracking.

  • Buying test: compare your warehouse count and required controls with Standard WMS first. For Pro, compare the add-on quote with moving to Advanced, where Advanced WMS is included.
  • Plan boundary: paid on Pro, included in Advanced, unavailable on Standard and Omni; Standard WMS remains included in every Core plan.
  • Price: no public amount. Eligible customers can check My Subscription; prospective buyers need a Cin7 quote. Excluded from the calculator.
Optional add-on

Return Merchandise Authorization (RMA)

Adds a controlled returns process with return policies, a customer return portal, authorization numbers and statuses. The team can route an approved case to refund, replacement or repair, then use a return order for warehouse inspection and restocking.

  • Buying test: use return volume and the need for customer self-service, approval tracking and warehouse inspection to judge the module. For Pro, compare its quote with Advanced, where RMA is included.
  • Plan boundary: paid on Pro, included in Advanced, unavailable on Standard and Omni.
  • Price: no public amount. Eligible customers can check My Subscription; prospective buyers need a Cin7 quote. Excluded from the calculator.
Optional add-on

Material Requirements Planning (MRP)

Compares expected demand with stock, transfers, purchase supply, assemblies and production, then suggests purchase, transfer, assembly or production orders. Operators review the suggestions before confirming them; production planning can also expand a bill of materials into required components.

  • Buying test: confirm that suppliers, lead times and bills of materials are maintained well enough to drive suggestions. Standard buyers should compare the add-on quote with Pro, where MRP is included.
  • Plan boundary: paid on Standard, included in Pro and Advanced, unavailable on Omni.
  • Price: no public amount. Eligible customers can check My Subscription; prospective buyers need a Cin7 quote. Excluded from the calculator.
Optional add-on

Advanced Production Manufacturing

Adds production scheduling, resource and job-cost visibility, manufacturing reports and the MES mobile task list used on the shop floor. Workers can start and complete assigned production tasks while planners inspect timing and capacity in the scheduler.

  • Buying test: choose it for managed production jobs that need scheduling and shop-floor task capture, not merely simple kitting or assembly. Ask which MES users, sites and implementation work the quote covers.
  • Plan boundary: paid add-on on Pro and Advanced; unavailable on Standard and Omni.
  • Price: no public amount. Eligible customers can check My Subscription; prospective buyers need a Cin7 quote. Excluded from the calculator.
Optional add-on

Advanced Automations

Adds rule-based notifications, scheduled reports, reminders and assigned task workflows around Cin7 records. Teams can notify internal or external recipients and route follow-up work to the right role when a configured business event occurs.

  • Buying test: list the recurring alerts, reports and handoffs you intend to configure, then confirm the supported triggers and actions. Compare the add-on quote with Advanced, where the module is included.
  • Plan boundary: paid on Standard, Pro and Omni; included in Advanced.
  • Price: no public amount. Eligible customers can check My Subscription; prospective buyers need a Cin7 quote. Excluded from the calculator.
Optional add-on

Intelligent Document Recognition (IDR)

Extracts fields and line items from purchase invoices, receiving notes, credit notes and supported sales documents. It can match purchase documents to an existing purchase order, but a person must review and correct the extracted data before authorization; it does not create the purchase order itself.

  • Buying test: assess the value based on monthly document volume and manual-entry effort, while accounting for the continued need for human review. Ask which document types and fields your account can process before agreeing to the quote.
  • Plan boundary: paid on Standard, Pro and Advanced; unavailable on Omni.
  • Price: no public amount. Eligible customers can check My Subscription; prospective buyers need a Cin7 quote. Excluded from the calculator.
Optional add-on

Additional user packs

Adds named Cin7 Core user accounts in packs of three when the included 5, 10 or 15 users are not enough for the people who work in inventory, purchasing, sales, finance or warehouse operations.

  • Pricing decision: count people who need their own login and compare the number of users covered by the required three-user packs with the next plan's included user count.
  • Plan boundary: extra three-user packs can be purchased; the plan pricing page does not list the price per pack.
  • Price: no public amount. Ask Cin7 for a written quote; excluded from the calculator.
Optional add-on

Additional ecommerce and app connections

Adds eligible ecommerce and app connections beyond Core’s included 2, 4 or 6. Count each required store or application according to its connector rules; Core’s Xero and QuickBooks Online accounting integrations do not require an Integration add-on license.

  • Buying test: inventory every production connection, including separate storefront accounts, and compare the extra-connection quote with the next plan's included allowance.
  • Plan boundary: additional connections are available for purchase; Omni capacity is customized.
  • Price: no public amount. Ask Cin7 for a written quote; excluded from the calculator.
Optional add-on

Additional sale-order volume

Raises the annual sales-order allowance beyond the 6,000, 24,000 or 120,000 orders included with Standard, Pro and Advanced. This is capacity for processing more orders, not another sales channel or workflow module.

  • Buying test: use the last 12 months of orders plus seasonal peak and growth expectations, then compare an over-capacity quote with the next plan's included annual allowance.
  • Plan boundary: extra Core sales-order volume is available; Omni volume is customized.
  • Price: no public amount. Ask Cin7 for a written quote; excluded from the calculator.
Optional add-on

Catalogs over 100,000 SKUs

Extends the product-catalog limit when the business needs Cin7 to hold more than 100,000 SKUs. It changes account capacity only; it does not add forecasting, warehouse or order-management functions.

  • Buying test: count active, variant and retained SKUs using Cin7's definition, then ask for the supported ceiling and price band in writing before planning a catalog migration.
  • Plan boundary: paid capacity option on Pro and Advanced; unavailable on Standard. Omni capacity is customized.
  • Price: no public amount. Ask Cin7 for a written quote; excluded from the calculator.
Optional add-on

Premium Support

Adds scheduled access to Cin7 support specialists: up to two 30–45 minute calls per week, 24/5 availability and two Cin7 consultations per year. It buys a higher-touch support route rather than another inventory feature.

  • Buying test: decide whether the team will use recurring scheduled calls and proactive consultations; ask Cin7 to confirm response handling, call availability and the required 30-day advance written notice for cancellation in the quote.
  • Plan boundary: separately purchased on Standard, Pro, Advanced and Omni.
  • Price: no public amount. Ask Cin7 for a written quote; excluded from the calculator.
Optional add-on

Professional Services

Cin7's public plan comparison lists Professional Services as an add-on but does not publish a service menu or standard deliverables. Treat it as scoped implementation or consulting work only when Cin7 defines the work in a proposal; do not confuse it with the recurring Premium Support service.

  • Buying test: require the proposal to name the tasks, deliverables, hours, owners, acceptance criteria and exclusions, then compare it with quotes for onboarding or from a qualified implementation partner.
  • Plan boundary: listed as a separate purchase on Standard, Pro, Advanced and Omni; deliverables are not publicly defined.
  • Price: no public amount. Ask Cin7 for a written quote; excluded from the calculator.

Cin7 alternatives compared

ProductProduct scopeBest-fit scenarios and implementation responsibilitiesPricing and billing
Cin7Current productCin7 is an inventory and order-management platform for ecommerce teams that need to coordinate stock, orders, purchasing, and sales channels as operations outgrow spreadsheets.

Best fitCin7 covers both customer-order fulfillment and supplier purchasing against shared stock records. Core can turn low-stock items into purchase orders and record the received quantity, while its sales records track allocation through shipment. Inventory Planner can add forecasting alongside this operational record; Finale, Extensiv, Fishbowl and Katana are candidates for replacing different parts of the operating system.

ImplementationThe team prepares SKU and opening-stock records, maps store products and locations, and configures sales, purchasing and accounting connections. Core and Omni require their own connector settings; retailer EDI also needs the named retailer’s mapping and testing.

See the pricing calculator above
Finale InventoryFinale Inventory is a cloud inventory and order platform for multichannel ecommerce and warehouse teams that need synchronized stock, barcode operations, and control over higher-volume fulfillment.

Best fitFinale is a candidate when receiving, barcode picking, stock transfers and cycle counts are the main workflows being replaced. These overlap with Cin7’s warehouse tasks; the key question is whether Finale’s scanner workflows, stock-to-channel updates and purchasing cover the warehouse’s actual operations.

ImplementationThe team maps channel SKUs to stock records, defines warehouse locations and sets up barcode receiving, picking and counting. These are operational settings to rebuild when moving from Cin7.

Official product and workflow ↗

Confirm current billing terms before buying.

Essentials: Starts at $499/month

For businesses with one or two warehouses that are replacing spreadsheets and bringing early operational complexity under control.

Growth: Starts at $799/month

For growing multichannel teams that need a mobile warehouse module and human-assisted support.

Official pricing ↗
Extensiv Order ManagerExtensiv Order Manager is a multichannel operations system for managing orders, inventory, purchasing, warehouse routing and fulfillment together.

Best fitExtensiv is relevant when orders must be assigned or split between in-house warehouses and fulfillment partners. It overlaps with Cin7’s multichannel order work, while making the routing rules between sales channels and fulfillment locations central to the comparison.

ImplementationThe team connects sales channels and fulfillment locations, defines routing and split-order rules, and maps inventory and tracking updates back to each channel. A connected third-party warehouse remains part of that setup.

Official product and workflow ↗

Confirm current billing terms before buying.

Order Manager uses a scoped quote; confirm locations, order volume, connections and any separately purchased services.

Official pricing ↗
FishbowlFishbowl is an inventory and manufacturing operations platform for warehouse and production teams that need to manage stock, purchasing, orders, bills of materials, and work orders together.

Best fitFishbowl is a candidate when finished goods depend on bills of materials and production work orders. Cin7 also offers manufacturing capabilities, so the useful comparison is the production route: how materials are reserved, work orders are scheduled and completed goods return to stock.

ImplementationThe team prepares bills of materials, raw-material and finished-goods records, configures production work orders and connects accounting. The selected Fishbowl product must cover the manufacturing work being compared.

Official product and workflow ↗

Inventory: from US$229/month billed annually; manufacturing excluded

Advanced Warehouse: from US$595/month; Advanced Manufacturing: from US$675/month; final prices are quoted based on user and deployment requirements

Official pricing ↗
KatanaKatana is an inventory and manufacturing-planning platform for product brands that need to coordinate demand, materials, production, purchasing, and fulfillment.

Best fitKatana is a candidate for brands coordinating raw materials, consecutive production operations and outsourced manufacturing. Against Cin7, compare the actual assembly and production steps rather than stock quantities alone, including how outsourced work returns finished goods to inventory.

ImplementationThe team sets up bills of materials and production operations, then connects the sales and accounting systems. Manufacturing Management, Traceability and WMS have their own purchase conditions in the offer.

Official product and workflow ↗

Free: US$0, up to 30 SKUs; Advantage: custom annual contract

Official pricing ↗
Inventory Planner by SageInventory Planner by Sage is a retail inventory planning tool that helps buyers decide what to replenish, how much to order and when, using connected sales and stock data.

Best fitA planning complement when the gap is demand forecasting and replenishment decisions. It can connect to Cin7 Core or Omni; it does not replace the full inventory, order and warehouse execution workflow.

ImplementationConnect Inventory Planner to Cin7, maintain supplier lead times and review suggested replenishment. Keep the existing operational system in place to handle orders, receipts and stock movements.

Inventory Planner integration scope ↗

Confirm current billing terms before buying.

A quoted subscription based on managed inventory volume; the official page includes unlimited users at no extra charge.

Official pricing ↗

Selection advice

Choose Core or Omni by the orders and connections the team must run

Core covers the daily loop from a store order to shipment and from low stock to supplier receipt. For Shopify, stock flows from Core to the store, so SKU and location mappings determine what customers can buy. Omni becomes a separate comparison when the operation needs its retailer EDI connections or connector-specific routing across branches. Core’s user, connection and annual order allowances can be expanded; exceeding one allowance does not by itself require a move to Omni. Standard WMS covers one warehouse despite unlimited inventory locations.

Comparing Katana and Fishbowl when manufacturing workflows are the priority

For a stronger focus on materials, work orders and scheduling, compare Katana with Fishbowl Advanced Manufacturing. Fishbowl explicitly provides material requirements planning and production scheduling; Katana offers add-ons such as Manufacturing Management, Traceability and WMS. Compare actual bills of materials and production steps, checking which product and plan supplies each required capability.

Comparing Finale when barcode warehouse work and ecommerce fulfillment come first

For multi-warehouse inventory, receiving, picking and counts, shortlist Finale Inventory, now branded Descartes Finale. It offers a barcode warehouse module and purchasing and replenishment capabilities; check which modules the offer includes. If production scheduling is also required, assess that workflow separately rather than assuming bill-of-materials support replaces Cin7’s manufacturing capabilities.

Native integrations and connected platforms

ShopifyShopify ↔ Cin7

Shopify orders flow into Cin7 for fulfillment, while the direct Core and Omni connections keep stock levels and product details aligned. Core requires one available integration connection for each store.

Shopify connection
Amazon Seller CentralAmazon Seller Central ↔ Cin7 Core

Cin7 Core downloads Amazon products, orders, customers and payments, then can send stock quantities and fulfillment tracking back to Amazon. Amazon Seller Pro and one Cin7 integration connection per store are required; Cin7 Core cannot publish new listings to Amazon.

Amazon Seller Central connection
WooCommerceWooCommerce ↔ Cin7

The ready-made Core and Omni connections bring WooCommerce products, orders and customers into Cin7 and keep available stock and fulfillment updates aligned. Core requires one available integration connection for each store.

WooCommerce connection
BigCommerceBigCommerce ↔ Cin7

Cin7's Core and Omni connections synchronize sales, products and inventory with BigCommerce, automate order downloads and return stock or shipping updates. Confirm the connection allowance and product-specific settings before rollout.

BigCommerce connection
WalmartWalmart ↔ Cin7

Cin7 can synchronize Walmart products, orders and inventory, then return dispatch and tracking details after fulfillment. Cin7's official directory covers Core and Omni; the Core connector is limited to the United States.

Walmart connection
QuickBooks OnlineCin7 ↔ QuickBooks Online

Cin7 synchronizes sales, purchases, invoices and actual inventory costs with QuickBooks Online. Core setup requires matching base currencies and a QuickBooks Online Plus or Advanced account; the official directory lists the connection for both Core and Omni.

QuickBooks Online connection
XeroCin7 → Xero

Cin7 sends sales, inventory movements and cost-of-goods-sold entries to Xero for accounting. The team can map transactions to ledger accounts; available settings depend on the Cin7 product and connector in use.

Xero connection
ShipStationCin7 ↔ ShipStation

Cin7 sends orders to ShipStation for shipping labels and dispatch, while shipment status and tracking details return to Cin7. The ready-made connection supports Core and Omni; Core supports one ShipStation account and has a documented synchronization interval of 15 minutes.

ShipStation connection
HubSpotCore: selected one-way object sync; Omni: contact sync

Core connects one HubSpot account and needs the HubSpot permission plus an external-integration license. Sales/deal sync requires Sales Hub Professional; the product guide allows product and customer sync without Professional. Core offers scheduled sync, not a universal live feed. Omni uses HubSpot’s Data Sync app for customer and supplier contacts, with its own API credentials and permissions; it is not Core’s sales/deal workflow.

Core HubSpot scope and plan condition
See all Cin7 integrations

Cin7 FAQs

Core keeps sales, supplier purchases and stock movements in linked records; the questions below explain partial deliveries, Shopify stock updates, CRM and the separate Omni connection paths.

Does Cin7 Core include CRM features?

Yes. Core manages leads, customers and sales opportunities with owners, values and stages. An authorized or won opportunity can become a sales quote; the conversion cannot be undone, and unfinished opportunity tasks do not carry over. CRM tasks need Automation, with subscription eligibility to be confirmed. Omni documents contact and follow-up functions separately, so Core’s opportunity workflow should not be assumed to apply to Omni.

How does EDI work in Cin7 Core and Omni?

EDI exchanges business documents with retailers. Core documents partner routes such as SPS Commerce and Crossfire, with API access, document mapping and testing. Omni has its own retailer connections and EDI team: existing connections still need configuration and compliance tests, while a new retailer may also need technical review and mapping. Confirm the retailer, document types, work required from the partner and fees in the quote.

Does Cin7 offer an official MCP server?

SyncHub documents a read-only route for querying Core data through MCP: it first copies data from the Core API into a separate data store. Queries use that copied data, so its refresh schedule and access controls determine what the assistant can see. This route does not provide write access to Core or inherit each employee’s Core permissions. Cin7 has not confirmed a vendor-maintained MCP endpoint in the linked documentation.

Is there a free Cin7 trial?

Core offers a 14-day trial without a credit card. A paid subscription must be selected separately. The 30-day trial for eligible add-on modules is a different offer, and Omni’s demo should not be treated as the same free trial. Trial-data deletion timing needs confirmation; export anything needed before expiry.

What data does Core need for stock and order processing?

Products need unique SKUs, units and costing settings; opening stock needs quantities, costs and locations. Supplier records support purchasing, while customer records carry sales terms. For connected Shopify stores, product and location mappings link store items to the stock Core publishes. Warehouse permissions then determine who can view or carry out sales and purchase steps.

Can Shopify stock changes update Cin7 Core?

Core’s Shopify connector sends stock quantities from Core to Shopify, not in the reverse direction. Automatic updates can follow receipts, shipments, transfers, adjustments or returns in Core. Mapping products and locations determines which available stock is published; turning on automatic stock updates overwrites Shopify quantities with Core’s values.

How does Core handle an order shipped or received in parts?

Advanced sales keep multiple fulfillments and invoices under one sale. Advanced purchases do the equivalent for supplier deliveries and invoices, retaining the remaining quantity to receive. A simple sale or purchase can be converted to its advanced form; the conversion is one-way. Splitting a shortage into a separate sales order is a different option from keeping several fulfillments under one advanced sale.

Sources

Core’s help guides explain stock allocation, purchasing and store synchronization. Omni’s separate guides cover its branch-routing and retailer EDI setup; the pricing page identifies which product and optional modules are being purchased.

User reviews

Cin7 Core and Cin7 Omni have separate product listings on review platforms. The product named by each source determines whether the feedback concerns Core or Omni workflows.

63 reviewsChecked Oct 31, 2026

Exact Shopify App Store listing: Cin7 Core

3DXRUnited Kingdom

We have just installed Cin7 to assist with the management and financial reporting function of our e-commerce business. It is a fantastic solution. The training and support during the assessment, planning, and implementation, phases provided by our onboarding manager Nathasha Samooshi has been first class. Nathasha's patience and professionalism throughout this process has been outstanding. cit7 ...Highly Recommended!

dai_yskincareAustralia

The Solutions Architect team and Mark in particular very quickly and clearly handled all of my queries. From reviewing our manufacturing process and introducing assembly BOMs with landed costs, through to discussing our Shopify and 3PL fulfilment approach using locations - Mark showed not only full understanding of the CIN7 system, but took the time to listen to my concerns carefully and offer workable solutions. His genuine support was encouraging and I cannot speak highly enough of him. It is very reassuring to meet up with this team and have a review, sort out any niggles you may have - it has really paid off for us. 5 Stars, well earned.

Mont Marte AustraliaAustralia

Setu was very helpful in understanding the way the system works and advising how to trouble shoot if anymore problems occur. Solutions Architect team

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