Use the returns-processing-assistant Skill.

Prepare a complete reply for the unopened A100 return using the approved return instructions. Include eligibility, how to request the label, packing, drop-off choices, the refund timeline and the approved retention offer. Keep the customer's original refund option clear.

The attached business materials are:
- inputs/merchant.json
- inputs/request.json
- inputs/supplemental-merchant-input.json

Deliver a complete result.md report that the operations team can read, plus any finished files needed for this task. Keep supporting calculations and evidence with the deliverables. Write the report in English; use the requested target language for customer-facing copy. The business datasets are fictional examples unless the brief explicitly names a live public website.