Use the business-operations-skills Skill.

Our homeware ecommerce fulfillment team takes too long from order release to dispatch. Use the supplied process records to locate the bottleneck, map picking and dispatch handoffs, and calculate work, waiting and rework. Recommend the first intervention with an owner, a practical pilot and a measurable follow-up. The supplied stage summaries describe a packing-correction cohort, so keep cohort estimates separate from whole-store delivery performance.

The attached business materials are:
- inputs/brief.json
- inputs/intake.md

Deliver a complete result.md report that the operations team can read, plus any finished files needed for this task. Keep supporting calculations and evidence with the deliverables. Write the report in English; use the requested target language for customer-facing copy. The business datasets are fictional examples unless the brief explicitly names a live public website.